RESUME
Professional
info
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Over a year of experience as a medical virtual scribe and have worked with doctors in the US and Australia
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Over 10 years of experience as medical transcriptionist/editor/QA
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1 year of experience as a customer service representative
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Trained virtual assistant for a variety of tasks like data entry, e-mail and calendar management, web research, social media management, simple web design, and SEO
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Great typing speed of up to 90+ words per minute with excellent accuracy.
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Meticulous attention to detail.
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A good understanding of data confidentiality.
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Passionate about your success.
Work
experience
Virtual Medical Scribe | Clinical Assistant
Aged Care | Australia
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Communicating with patients, nursing home staff, or family to schedule appointments or sending reminders
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Organising e-mails and responding to messages
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Transcribing notes to EMR/EHR; live scribing while the doctor is doing consult
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Communicating with other doctors, pharmacists, lab/imaging centers
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Updating databases and other admin tasks
Virtual Medical Scribe
Neurology Clinic | California, USA
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Transcribing notes to EMR/EHR; live scribing while the doctor is doing consult
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Communicating with patients/family to assure the accuracy of medical reports
Medical Transcriptionist
Quality Transcription Solutions & Training, Inc.
May 2009 – December 2010
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Transcribe clinical dictations.
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Decide inclusion and exclusion of information.
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Manage distinguishing between homonyms.
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Utilize reference materials efficiently and appropriately to facilitate accurate reports.
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Identify inconsistencies, errors, and missing information within a report that could compromise patient care.
Home-based Text Support Agent/kgb Special Agent
kgb Philippines, Inc.
2010-2011
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Respond to questions being asked by people through their text messaging services
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Provide excellent customer service and information to customers within required text processing time (or TTA/Time to Answer)
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Report messages indicating harm (i.e., ideas of suicide, homicide, etc.) to superior agent for a more proper handling of the case.
Medical Language Editor/Medical Language Analyst/QA
MxSecure Philippines, Inc. | MModal Global Services, Inc.
January 2011 to February 2015
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Edit transcript transcribed by medical language specialists.
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Ensure an accurate document for placement in the electronic medical record.
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Monitor, measure, train, and improve the skills of the medical language specialist by evaluating error patterns and being a resource.
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Noting the client about the discrepancies found in the report.
Home-based Medical Language Editor/Medical Language Analyst/QA
Tech-Synergy Transcription Philippines
February 2015 to May 2016 | January 2017 to June 2017
Home-based Medical Language Specialist
Intellitype
June 2016 to October 2016 | June 2017 to June 2018
Home-based Medical Language Specialist
Quikscript Data Encoding Services
June 2018 to present
Education
FVA Academy
Freelancing Training
2019
Medical Transcription
MTC Academy
2008
Bachelor of Science in Nursing
Undergraduate, 2 years (Presidential's lister, academic scholar)
Cavite State University
2005-2006